FAQ
Twelve questions, answered straight.
- How fast do I actually get a site?
- Site — Small is 2 working days. Site — Standard is 5. Site — Full is 8. That clock starts once I have what I need from you — your logo (if you have one), a few photos, and your service area.
- Do I own the website afterwards?
- Yes. You own the domain, the site and the logins — no monthly rental. If Kinetiq Dev stops trading tomorrow, nothing happens to your site. You keep everything.
- What if I want changes after it launches?
- Site — Full includes 60 days of tweaks. Outside that, or on the smaller tiers, the £45/mo Care plan covers hosting, updates, backups, security and 30 minutes of edits a month — cancel any time.
- How much do I pay up front?
- Half at the start, half when it's live. That's the whole arrangement — no surprise invoices later.
- Can you guarantee I'll rank on Google or get more leads?
- No, and anyone who tells you they can is being honest with neither of us. What I can do is build a site that's actually readable by search engines and AI answer engines — most agency sites in this space aren't — and hand you the real, measured numbers on load speed and structure. What happens with rankings after that depends on a lot more than the site.
- Do you write fake reviews or ratings onto the site?
- Never. If you don't have reviews yet, the site won't pretend you do. When you get real reviews, I'll add a real hand-off for them — until then, that space stays honest and empty rather than fake.
- Why does your site use two currencies?
- The pound prices on /local, /who-we-work-with and /pricing are for a website for a UK business. The dollar prices on /product and /packages are for app and automation builds for companies — a different product, for a different buyer. They're never mixed on the same page.
- I don't see my type of business on the list — can you still build for me?
- Yes. Three niches have a page built with a specific recommendation right now; everything else on the list is built one at a time, same three site tiers, same fixed prices. Tell me what you do and I will build you a page.
- What happens with the AI call-answering service if I stop paying?
- It stops working — it's a monthly service, not a one-off build, because it runs on ongoing call-handling infrastructure. Your phone number is unaffected either way; calls simply go back to ringing through to you directly.
- Do you use WhatsApp or just phone calls?
- Both, on the same number: 07067532656. Call, text or WhatsApp — whichever's easier for you.
- What are your hours?
- Answering 7am–8pm UK time, seven days. If I don't pick up, text me and I'll call back.
- Is Kinetiq Dev a registered company?
- No — there's no Ltd, no company number, no VAT registration at this name. I trade as an individual. That's stated plainly rather than implied otherwise.